Contact Us   

By Email

• Questions: service@xsportsnutrition.com
• Tracking order: tracking@xsportsnutrition.com

By Phone

• Toll free: 1-888-820-3761
• International: 508-393-8521

Mailing Address
Extreme Sports Nutrition
455 Whitney Street
Northborough, MA 01532

Why order at Extreme Sports Nutrition?    [back to top]

Why should you order from Extreme Sports Nutrition and not another store? Several reasons...

• Excellent service. Our first goal is to take care of our customers. We will respond immediately to customer emails or call us toll free at 1.888.820.3761. Either way, you will receive a prompt reply.
• Great prices and selection. Compared to retail stores, you will save 20 - 60% on your order. We carry all the popular brands and evens quality items that may not be found in retail outlets.
• Order tracking. All orders shipped via UPS will receive a tracking number for your order by email once your order is shipped. This way you can track your order from our door to yours.

Shipping Policies   [back to top]

* Orders placed before 12 PM Eastern Time usually ship the same business day.
* Please allow one additional business day for order processing when calculating expected delivery dates.

Super Saver Shipping:   Orders are shipped via ground services. Average delivery times are 2-5 business days. Once your order is shipped, you will be emailed a shipping confirmation.

*PO Box orders must choose Priority Mail

Priority Mail:   Orders are shipped via US Priority Mail and delivered within 3-6 business days of when you place your order (military addresses may take longer).  Upon shipment of your order, you will be emailed a shipment confirmation and a delivery confirmation number so you can confirm that your order has shipped.

UPS Shipping Options:   UPS Ground, 3 Day, 2nd Day Air and Next Day Air are available as shipping options within the 48 contiguous United States. Rates are based on the weight of your order as calculated using the UPS shipping rate table.  This shipping charge will appear in your shopping cart as you finalize your order BUT before your credit card is charged so you can review this amount.  Upon shipment of your order, you will be emailed a shipment confirmation and a tracking number so you can track your order.

There is no tracking available for International Orders.

We cannot guarantee delivery on International Orders.

Orders are shipped via Orders are shipped via FedEx International Mail Service (FIMS)..  You will be charged based on the weight of your order as calculated using the FIMS shipping rates.  This shipping charge will appear in your shopping cart as you finalize your order BUT before your credit card is charged so you can review this amount.  Upon shipment of your order, you will be emailed a shipment confirmation so you can confirm that your order has shipped.  Buyer is responsible for all taxes, duties, tariffs and customs laws in Buyer's country (see additional restrictions below).

International Shipping Restrictions:

1) We cannot be responsible for any tariffs, customs restrictions or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.
2) Do not order items that are illegal to import into your country. Laws are different in every country. It is the customer's responsibility to check with their Customs office to see if their country permits the shipment of our products to their country. A 15% restocking fee will be applied to orders returned by customs as "illegal to import."
3) If for any reason the package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. A 15% restocking fee will be applied to orders returned by customs as "unclaimed."
4) The customer pays actual shipping charges based on the weight of the package.   Shipping charges alone are frequently 50% to 100% of the total cost of the products.  Your shipping charge will appear in your shopping cart as you finalize your order BUT before your credit card is charged so you can review this amount.
5) Prepayment is required. Payment must be by credit card, US money order, or personal check drawn on US bank.
6) The customer is responsible for any duties or taxes that may apply.

Please Note: All prices quoted within our site are in US funds. If you would like to get an exact conversion in your currency, please use the currency converter

Canadian Customers click here
United Kingdom Customers click here

Troubles Ordering?

We accept Visa, MasterCard, American Express, and Discover/Novus.

You will be charged by "Extreme Sports Nutrition" on your credit card bill.

Ordering by Check & Money Order

If you would like to pay with a personal check, money order or cashiers check, simply choose "Check / Money Order" option while checking out. Leave the credit card field on the order form blank. Submit the order to us. You will receive a email with your order confirmation. Print the order confirmation and include it with the check or money order.

Check & Money Orders should be made payable to "Extreme Sports Nutrition" and sent to:

Extreme Sports Nutrition
455 Whitney Street
Northborough, MA 01532

Your order will be sent out when your payment it received and authorized.

Ordering by Telephone

Call our toll free number (within North America) at 1.888.820.3761.

Protein/Nutrition Bar Policies:

During the warm Summer months, some melting and changes in consistency of protein bars is to be expected during shipment. Bars are always kept at appropriate storage temperatures in our state-of-the-art warehouse facilities. Any changes in consistency occur as the result of delivery vehicles which we have no control over. In ordering bars during the warm months the customer assumes full responsibility for any changes in consistency. We recommend placing the bars in the refrigerator for several hours and then storing in a cool, dry place.

Back Orders:

We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. In this event, we will give you an estimated time of availability and give you the choice of canceling the out-of-stock items, holding off shipment of your entire order until the product is available, or receiving a partial shipment of the in-stock items first and the out-of-stock items when they are available. No additional shipping charges will be incurred by the customer for these partial shipments.

Secure Shopping - Guaranteed!  [back to top]

All online transactions at Extreme Sports Nutrition (Yahoo! Stores) are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant.

If you are not the kind of person who worries about being hit by lightning as you're crossing the street, you probably don't have to worry that your credit card number will be intercepted on the way to a secure Web site. According to CNN, "The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions." We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant.

In order to protect our customer's privacy and security we may require additional information for high value orders.